Head of IT and Business Processes

May 30, 2022 Alter

Alter is searching for a Head of IT and Business Processes for an international company in financial services market operating in Albania.

Application details: CV – YES | Letter of interest – NO | Photo – NO

Main Functions and responsibilities

  • Build and develop a business process/system development plan, which prioritizes initiatives to ensure delivery of the business plan
  • Plan, execute and deliver on time, work programs in accordance with the plan which ensures maximum collaboration with stakeholders
  • Deliver a network infrastructure which supports the business, is secure and available remotely
  • Develop and maintain a deep understanding of workflow within all functions in the business to ensure maximization of systems and human resource
  • Ensure that hardware is appropriate to support all areas in achievement of the business plan, and in particular hardware which maximizes our ability to provide a speedy & effective service to our customers
  • Build and drive project teams to deliver process/system improvement programs and associated training
  • Develop and manage a team of systems developers to enhance and improve our use of technology in accordance with the business process/system plan
  • Ensure that vendor contract negotiations are completed successfully with cost/benefit analysis, ensuring maximum value to the Company
  • Maintain a thorough understanding of compliance matters affecting all operations, ensuring that compliance is built in to all process, including sales order processing
  • A Large Sub-Heading


  • Master Degree in Engineering Electronic/Informatics or other related sciences
  • 10+ years post qualification experience gained in complex business environments, bringing about multi-disciplinary awareness
  • Extensive experience in planning and implementing process improvement and alignment initiatives in a complex business environment which includes the extensive use of IT
  • Broad knowledge of IT business applications
  • Has worked as part of a management team in bringing about a business plan
  • Sound business finance knowledge
  • Experienced at managing a team of IT developers
  • Extensive experience in re-engineering IT services
  • Experience of negotiating service contracts and high spend IT assets to achieve maximum value


To apply at this vacancy, please send your CV at [email protected], with the subject “Head of IT and Business Processes”.

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